Frequently Asked Questions
Q. What career industries do you work with?
A. I am experienced in and love working with new graduates, mid-level professionals, and senior-level executives in all career industries including Accounting, Administrative, Arts, Education, Finance, Healthcare, Hospitality, Law, Management, Marketing, Media, Operations, Professional Trades, Sales, Technology, and everything in between!
Q. Can you work with me if I don’t currently have a résumé?
A. Absolutely! I frequently work with clients who need a résumé written from scratch. I have a Career History Worksheet you can complete and we will have a conversation via telephone to fill in any additional information I will need to write your new résumé.
Q. I have an old résumé, but I only have a hard copy. How can I send that to you?
A. I have a fax number, so if you have access to a fax machine, you can fax me the hard copy of your résumé. If you have a scanner, you can also scan and email me your documents.
Q. How do you obtain information about my career history and goals?
A. If you have an old résumé, I will use your existing résumé to help inform me of your career background. Or, if you do not have an old résumé, you can complete a Career History Worksheet. Then, I will coordinate a mutually convenient time for us to talk via phone so I can get a good sense of your career goals, personality, areas of expertise, and key accomplishments. If we determine there are other documents you can provide me with to assist me in the information gathering process, you can forward those my way by fax or email as well.
Q. Do you use Résumé templates?
A. I DO NOT use templates! Part of what I enjoy most about writing résumés for my clients is creating individualized design formats that best suit each client’s unique experience, skills, interests, and personality.
Q. Do you subcontract your work to other writers?
A. I NEVER subcontract my work—when you hire me, you work with me! I am a one-woman operation and take great pride in developing a personalized professional relationship with each of my clients. This is another part of my work that I absolutely love—truly getting to know my clients so I can capture your character, personality, and essence in your résumé so it jumps off the page for employers.
Q. What is your turnaround time?
A. My turnaround is almost always one week, but can vary from as quickly as three days, to a longer ten days during a busy season. However, the first draft delivery date is always something we discuss and agree upon over the phone.
Q. Will you make changes to the first draft if needed?
A. Absolutely! I make changes to your document(s) until you are completely satisfied!
Q. What other services do you provide and do you offer package discounts?
A. In addition to résumé writing, I provide cover letter, CV, web résumé, LinkedIn profile, and executive bio writing, as well as career coaching, interview coaching, and career workshop facilitation. I absolutely offer package discounts for clients seeking multiple services, including clients who are interested in more than one résumé version to suit diverse career interests. My most frequently requested packages are listed on the “Services & Pricing” page, but we can discuss package pricing for other service combinations via phone based on your specific interests and needs.
Q. How do I submit payment and what forms of payment do you accept?
A. Once we have spoken via phone, I will email you a Service Agreement and a PayPal email invoice. The PayPal invoice does not require you to have or use a PayPal account. You can pay the invoice by Visa, MasterCard, American Express, Discover, or PayPal.
Q. There are a lot of Résumé Writers out there, so why should I hire you?
A. There are several qualified writers you can choose to work with and you should make sure you select the best fit for you. If you are seeking a BIG résumé company, I am probably not the right fit! But, if you are looking for very personal attention from someone who truly loves working with words, creating designs, getting to know who you are and what you truly want from your career, and being your partner in achieving your goals, then we will be a perfect fit! And, if you want to see samples of work I have done for my clients, you can take a look at my “Testimonials & Samples” page, which also includes testimonials from clients I have worked with so you can see what they have to say! I also have 13 years of résumé writing expertise, experience as a hiring manager who has reviewed hundreds of résumés and interviewed job candidates, and credentials that include a doctoral degree and license in counseling and multiple certifications in résumé writing and career coaching. But, perhaps most importantly, what I do is not just work for me, its something that I LOVE to do. My goal is to help you in any way I can to find a job you will love as much as I love mine!
